Executor Guide
Cancel Utilities and Services
⏱ 1–3 days
Rules and timelines vary by state. This guide covers general steps that apply in most situations.
Consult an estate attorney in your state for specific legal requirements.
What you'll need
- Account numbers for each utility (check recent bills)
- Date of death
- Your contact information
- Final meter readings if applicable
Steps
- Make a list of all active utilities and services — electricity, gas, water, internet, phone (landline), and any home security monitoring.
- Decide whether to cancel or transfer each service. If you are maintaining the property while the estate is settled, you may want to keep utilities active temporarily.
- Contact each utility company to notify them of the death. Most allow you to do this by phone. You will typically need the account number and date of death.
- For services you are canceling, ask about the final billing date and how to return any equipment (routers, cable boxes, etc.).
- For services you are transferring to your name (if you are taking over the property), ask about the transfer process — most utilities can transfer service without interruption.
- Note any deposits that may be refundable upon account closure.
Tips
- Take photos of utility meters on the date of death if possible — this establishes a clear final reading.
- Keep utilities active until the property is sold or transferred — an unheated or unmaintained property can deteriorate quickly.
- Watch for automatic renewals on annual service contracts.
When to get professional help
Utility cancellations are generally straightforward and do not require professional assistance.