Learn / What Happens to Your Netflix Account When You Die
Netflix doesn't know when you die. Your subscription will keep billing your credit card until someone cancels it — which means your family could be paying for a service they don't know about for months.
Netflix has no death policy. The account continues until the payment method fails or someone logs in and cancels. Family members who don't know the login credentials cannot cancel the subscription without contacting Netflix support directly.
Keep a record of all your active subscriptions — including Netflix — with login credentials and the payment card associated with each. Your family needs to know what exists so they can cancel what they don't want to keep.
The average person has 12 active subscriptions. If your family doesn't know they exist, they'll keep billing. A complete subscription inventory prevents unnecessary charges during an already difficult time.
Put this into practice
A subscriptions section in your vault gives your family a complete picture of what you're paying for and how to cancel or transfer each service.
Create your free vault →